About us

Global scale, local care

Zurich Financial Services Australia (Zurich Australia & New Zealand) is the local arm of Zurich Insurance Group (Zurich) – a leading multi-line insurer that serves its customers in global and local markets. For over 100 years, Zurich Australia & New Zealand has combined global expertise with local care to provide leading wealth and insurance solutions for our customers. We are passionate about our purpose to ‘create a brighter future together’ and use our resources to contribute to the communities in which we serve through disaster resilience, community partnerships and sustainability.

Who we are

Zurich Insurance Group (Zurich) is a leading multi-line insurer serving people and businesses in more than 200 countries and territories. Founded over 150 years ago, Zurich is transforming insurance. In addition to providing insurance protection, Zurich is increasingly offering prevention services such as those that promote wellbeing and enhance climate resilience.

Reflecting its purpose to ‘create a brighter future together’, Zurich aspires to be one of the most responsible and impactful businesses in the world. It is targeting net-zero emissions by 2050 and has the highest-possible ESG rating from MSCI. In 2020, Zurich launched the Zurich Forest project to support reforestation and biodiversity restoration in Brazil.

The Group has about 60,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX.

Zurich continues to deliver strong, sustainable performance. In 2023, Zurich delivered a Business Operating Profit (BOP) of USD7.4bn. Further detail on our global financial performance for 2023 can be found here.

Zurich is a life insurance, commercial insurance and investments specialist that has been participating in the Australian market since 1920.

Since its acquisition of OnePath Life from ANZ in 2019, the company provides insurance to more than 1.5 million individuals and businesses across Australia and New Zealand under both the Zurich and OnePath Life brands.

Financial strength

The Australian Prudential Regulation Authority (APRA) is the prudential regulator of the Australian financial services industry. APRA establish and enforce prudential standards and practices on the institutions they supervise in order to protect the financial interests of the Australian community.

The Capital Adequacy Prudential Standards (LPS 110 and GPS 110) require an insurance company to maintain adequate capital against the risks associated with its activities. A key feature of the standards is also a requirement that the insurer make certain public disclosures about its capital adequacy position.

The capital disclosures below have been prepared for the purpose of satisfying these requirements and to improve the understanding of policy owners and other market participants of each company’s capital adequacy.

Download Zurich Australia Capital Disclosures

What we care about

Our purpose & values

Create a brighter future together

Our whole health focus

Downloads

These documents provide information in relation to:

The financial services we are authorised to provide you under our Australian Financial Services Licenses and the kinds of financial products to which those services relate
How we, and any other relevant parties, are paid
The associations we have with the issuers of financial products
Our internal and external dispute resolution procedures and how you can access them
How you can give us instructions.

Zurich Australia Limited and Zurich Investment Management Limited - Financial Services Guide 612 KB, pdf

Zurich Australian Insurance Limited - Financial Services Guide 59 KB, pdf

These reports can be accessed on our parent company's website.

Go to Zurich NZ