Our strategy positions Zurich for success over the long term. It builds on our unique footprint, solid financial position, balanced portfolio trusted brand and the skills, strengths and expertise of our people. And, it draws on our purpose and values. These clearly articulate why we are in business and how we set out to achieve our goals, always putting those who depend on us in the center.
Our long-term strategy
Focus on customers
Our transformation to become a truly customer-led company is well underway and we have established a platform from which to evolve and grow.
Simplify
We have successfully simplified our business and operations, to make better use of our resources.
Innovate
We are adapting to make sure we continue to meet and exceed customers’ expectations and needs.
