General insurance
Find a career you'll truly love
At Zurich we’re on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.
For Zurich, being a responsible and impactful business is more than a story we tell. It's a principle that informs every action we take. It's who we are. We are guided by our values. We are optimistic, caring and reliable. With forward thinking, determination, and a sense of togetherness, we bring our purpose to life.
Claims
Technology
What we care about
What it's like to work with us
With about 60,000 employees across 200 countries and territories, Zurich offers unique global opportunity, expertise, and strength. But, what makes us special in Australia and New Zealand is our local Zurich family, who are passionate about creating a brighter future together.
Backed by global strength and local passion, we are committed to protecting our customers, developing bold and innovative technology, building your career, positively impacting the communities in which we serve and caring for our planet. Join our journey.
Community
1 paid day of volunteering every year
Life Insurance
25% Life Insurance discount on products purchased directly without a financial adviser
Flex work/Wellbeing payment
AUD$295 Shine account credit to support you with flex work plus AUD$500 wellbeing payment per year
Family care
16 weeks parental leave & 15 days personal/carer’s leave
Shine
Zurich’s benefit, recognition and wellness portal
Cover-More Insurance
20% discount on travel insurance policies
Z leave
Additional 5 days of leave for all permanent staff on top of your 4 weeks annual leave
Zurich Attraction Program
You may be eligible to earn up to AUD$10,000 for a successful referral
Annual Flu Vaccinations
Flu vaccinations are made available to employees every year
There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career. Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.
We offer both formal and informal programs which are customised to your individual needs to help you reach your career goals. All employees have access to LinkedIn Learning as well as our learning hub, MyDevelopment. MyDevelopment hosts a range of learning content, including your mandatory courses, as well as material from our specialist technical academies which gives you access to skills relevant for your job today and into the future. We also have a selection of formal training courses, self-paced training, mentoring, leadership, and on-the-job upskilling to support your professional development.
Zurich also has an annual performance and development cycle, which includes four formal manager and employee conversations per year to guide your development and help you achieve your career aspirations.
Study assistance
We encourage you to pursue further education relevant to your responsibilities – it’s all part of supporting you in your professional development. We’ll give you days off to attend exams or other assessments and financial assistance for formal qualifications if the course is directly related to your role.
Our FlexWork@Zurich policy empowers you to work where, when, and how you choose. You are encouraged to explore arrangements that best support your performance and job satisfaction whilst balancing the changing demands of professional and personal life.
Flexibility may include changes to location, work schedule or hours. Working remotely (such as from home), flexible hours, part-time hours and job-sharing arrangements are all ways we practice flexible working at Zurich.
As an additional layer to FlexWork@Zurich, our hybrid working model will allow us to build on our previous working practices to find new ways of interacting, combining both physical and virtual working.
Each team has varying operating rhythms and are empowered to identify how flex and hybrid working operates best for them.
You are also encouraged to use judgement on the best way to dress for the day you have ahead. It’s about trusting you to dress for what you’re doing and empowering you to decide what will help you perform at your best.
What does the recruitment process look like?
1. Online Application
Submit your application via the Zurich Careers Page. If your skills and experience align with the criteria of the role, a member of the Talent Acquisition Team will connect with you.
2. Interview
If you have been shortlisted, you will be invited to attend a virtual or in person interview. Depending on the role, you may be required to complete additional assessments during the interview process. This will be confirmed by your Talent Acquisition Team.
3. References and Background Screening
If you’re successful following the interview process, we will request references and initiate background screening. Our references are completed through Xref and our background screening is completed through Fit2Work.
4. Offer
Welcome to Zurich! A verbal offer will be extended followed by an employment contract.
Do you have questions?
The recruitment process varies for each role. Typically, our Talent Acquisition Consultants will review your application and CV against the key criteria of the role you've applied for. If you meet this criteria, you'll be contacted to complete a phone screen to determine suitability to the role. Depending on the phone screen outcome, you will then be asked to attend a series of interviews to assess your experience, achievements, capabilities, and cultural fit.
If you're successful for the role, you'll need to complete certain background and reference checks prior to receiving a verbal offer from the Talent Acquisition team.
When you've submitted your online application, you'll receive an automated email confirming that we've received your application. Our Talent Acquisition team will then contact you to inform you if your application is successful to proceed to the next stage of the recruitment process. Or you will be notified by email if you have been unsuccessful in the initial stages for a particular role.
If you don't receive a confirmation email of your application after your application has been submitted, please check any other email folders, in particular your junk email folder.
All candidates need to submit their application online via the Zurich careers website. You will either need to log in to your account or create a new account with a valid email address and password if this is your first application. If it is your first application to a job with the Zurich – welcome and good luck. As Zurich is a great place to work!
Please submit your application by the advertised closing date and time, as any late applications for an advertised vacancy will not be able to be processed online and therefore may not be accepted.
A cover letter can be good for providing some extra information beyond what's on your resume, however, it's not compulsory. In some cases, it is good to outline why you want to work for Zurich, why you’re interested in the role you are applying to, and what you would bring to a role that aligns to the role criteria. It is entirely up to you!
Absolutely! You can apply for more than one position with Zurich – just check that you meet the eligibility criteria for each job that you apply for, and that it is in line with your career aspirations.
Your profile will show that you've withdrawn your application. This won't affect any future applications you submit to us.
You can check the status of your application by logging in to your applicant portal via the Zurich careers website, and you'll be able to view the status of your current application.
If a job advertisement no longer appears on the website, it means the role is either at the interview stage of the process and we are no longer accepting anymore applications, or the role has been filled by a successful applicant and the job is now closed. You can set up a job alert for future roles to let you know when new opportunities become available. Simply click on the Create Alert button on the Zurich Careers page and select Subscribe to Jobs.
You can also join our join our Talent Community and stay connected on upcoming opportunities and events. Simply enter your e-mail and tell us a bit about yourself.
The system will share back roles that meet the category of the filter you have selected. If there is no role which meets the category you've selected (e.g., you have selected location ‘Perth’ and we have no roles currently available in Perth), then no results will show. We would suggest that you try to broaden your search to show more results.
If you can't find the right role advertised now, it is likely that new roles will become available soon. Our advice is to set up a job alert on the Zurich Careers page so you can be notified when the right opportunity comes up that matches your skill set. Simply click on the Create Alert button on the Zurich Careers page and select Subscribe to Jobs.
You can also join our join our Talent Community and stay connected on upcoming opportunities and events. Simply enter your e-mail and tell us a bit about yourself.
To create a job alert, you need to:
Log in to your Zurich Careers page or create a new account.
Then simply click on the Create Alerts button on the Zurich Careers page and select Subscribe to Jobs.
Please note that your job alert will automatically expire after 90 days if you do not choose to extend your subscription.
If you are interested in any of these listed jobs then you can simply apply online. To apply online you should access the link in the email. This will take you to a detailed job description on the career website:
- Review the details of the job to make sure it's the right role for you.
- If you wish to apply for the job then select Apply Now.
- Review the Privacy Data Notice and click to accept.
- If you're an existing applicant, you should enter your existing email and password. If not, you need to input a valid email and password in order to proceed. This will be your applicant log in details going forward.
- Review your personal profile to ensure all information remains correct. If not, you can attach your current resume in order to pre-populate your personal profile.
- Complete application questions specific to the job.
- Review and click apply to the role.
- Proceed to the existing applicant sign-in page.
- Select Forgot your password?
- Type your email address and select submit.
- An email will be sent your email address. Follow the contained link to reset your password.
We always recommend that you wear corporate attire for any interviews with us. Your Talent Acquisition Consultant will make you aware of any different dress codes.
The number of interviews to which you're invited to will depend on the role you're applying for. Your Talent Acquisition Consultant will advise you during the recruitment process.
Your Talent Acquisition Consultant will advise you prior to your interview so you are prepared. However, to prepare yourself to be your best, we advise that you prepare for behavioural-based questions, technical questions aligned to the role as well as thinking about your achievements so far in your career, along with your motivations for the role and the values and purpose of Zurich.
Call or email your Talent Acquisition Consultant.
You can reapply immediately, although we recommend you consider the feedback you received from your initial interview before reapplying. Are you applying for the right level role, do you have the right technical skills, or is it the right role to bring out the best in your skill set.
No.
Alert your Talent Acquisition Consultant or the Saville Hotline on +61 2 9954 0840 or email info@savilleassessment.com.au for any assessment queries.
Please contact your Talent Acquisition Consultant if you would like to discuss the results of your online assessment.
Xref is our external reference checking service. We require you to complete reference checks before starting in your role with us. To start these checks, you'll need to follow the instructions on the email you receive from Xref. Please contact your Talent Acquisition Consultant if you have any queries.
Fit2Work is our external background checking service. We require you to complete certain background checks before starting in your role with us. To start these checks you'll need to follow the instructions on the email you receive from Fit2Work. Please contact your Talent Acquisition Consultant if you have any queries.
While we do prefer that the referee details supplied are at manager/supervisor level, a previous manager will be ok. If you're still not sure, please contact your Talent Acquisition Consultant.
We aspire to create a dynamic workspace where you can thrive. Zurich Tower is our Australian headquarters, located in a newly built, state-of-the-art building in the heart of North Sydney. It is a purpose-built work environment tailored to the needs of our employees and customers. Zurich Tower has been awarded a 5 Star Green Star rating, which contributes to our sustainable operations. So yes, they are a great place to work!
Work-life balance is important to us, it’s called FlexWork@Zurich. Our FlexWork@Zurich policy empowers you to work where, when, and how you choose while balancing this with business and team priorities. You are encouraged to explore arrangements that best support your performance and job satisfaction whilst balancing the changing demands of professional and personal life. Flexibility may include changes to location, work schedule or hours. Working remotely (such as from home), flexible hours, part-time hours and job-sharing arrangements are all ways we practice flexible working at Zurich.
As an additional layer to FlexWork@Zurich, our hybrid working model allows teams to have varied operating rhythms, who are empowered to identify how flex and hybrid working operates best for them.
Our wellbeing program is called MindFIT.
Once you have verbally accepted your new role with Zurich, you will then need to accept your employment contract and complete all your personal details. You can do all of this online via your mobile!
Yes. It’s called ‘We are Zurich Induction Day’.
You'll be eligible for most of our permanent employee benefits on a maximum-term contract, as well as sick and annual leave. Please contact your Talent Acquisition Consultant to confirm.
We'll only accept a CV from a recruitment agency if the agency has been formally briefed by one of our Talent Acquisition Consultants for a specific role.
In most cases you must be an Australian or New Zealand citizen or an Australian permanent resident to apply for permanent Australia-based roles. Status will be verified as part of our background check process prior to appointment.
We may offer sponsorship to overseas candidates depending on the role type, level, and eligibility criteria. Please speak to your Talent Acquisition Consultant for more information.
The salary is based on the level of responsibility of the role and will be discussed with the successful applicant. If you successfully progress through the initial CV review, you'll then have the chance to discuss salary expectations with your Talent Acquisition Consultant.
Absolutely! By referring a friend, not only are they helping us to attract the very best talent, but they are supporting the values of their organisation. They may even be entitled to an employee referral payment!
You should also sign up to our job alerts if there are no suitable roles available at the time. This way you will get real time job alerts.
We will keep your supplied personal information and application history on our recruitment system whether your application has been successful or not. If you would like your candidate profile / information to be removed, please contact the Talent Acquisition team.
Our offices
We aspire to create a dynamic workspace where you can thrive. Zurich Tower is our Australian headquarters, located in a state-of-the-art building in the heart of North Sydney. It is a purpose-built work environment tailored to the needs of our employees and customers. Zurich Tower has been awarded a 6 Star Green Star rating, which contributes to our sustainable operations. You can learn more about our local sustainable operations and how they contribute to our ambition to be one of the most impactful businesses in the world here.
Our North Sydney office also has an employee experience floor, a wellbeing room (which is multifunctional so can be used for prayer/parents), has end of trip facilities, a rooftop BBQ, beehives, pool and table tennis tables, and is wheelchair accessible.
We also have regional and interstate offices across Australia and New Zealand.
