Careers at Zurich

What is the standard Zurich recruitment process?

The recruitment process varies for each role. Typically, our Talent Acquisition Consultants will review your application and CV against the key criteria of the role you've applied for. If you meet this criteria, you'll be contacted to complete a phone screen to determine suitability to the role. Depending on the phone screen outcome, you will then be asked to attend a series of interviews to assess your experience, achievements, capabilities, and cultural fit.

If you're successful for the role, you'll need to complete certain background and reference checks prior to receiving a verbal offer from the Talent Acquisition team.

I've submitted my application for a role online via Success Factors. When will I hear from you?

When you've submitted your online application, you'll receive an automated email confirming that we've received your application. Our Talent Acquisition team will then contact you to inform you if your application is successful to proceed to the next stage of the recruitment process. Or you will be notified by email if you have been unsuccessful in the initial stages for a particular role.

If you don't receive a confirmation email of your application after your application has been submitted, please check any other email folders, in particular your junk email folder.

How do I apply for a position I have seen advertised?

All candidates need to submit their application online via the Zurich careers website. You will either need to log in to your account or create a new account with a valid email address and password if this is your first application. If it is your first application to a job with the Zurich – welcome and good luck. As Zurich is a great place to work! 

Will late applications be accepted?

Please submit your application by the advertised closing date and time, as any late applications for an advertised vacancy will not be able to be processed online and therefore may not be accepted.

Should I write a cover letter to go with my CV?

A cover letter can be good for providing some extra information beyond what's on your resume, however, it's not compulsory. In some cases, it is good to outline why you want to work for Zurich, why you’re interested in the role you are applying to, and what you would bring to a role that aligns to the role criteria. It is entirely up to you!

I'm interested in more than one position. Should I apply for them all?

Absolutely! You can apply for more than one position with Zurich – just check that you meet the eligibility criteria for each job that you apply for, and that it is in line with your career aspirations.

I've changed my mind and would like to withdraw my application online. Will this show on your system and will this work against me in future?

Your profile will show that you've withdrawn your application. This won't affect any future applications you submit to us.

How can I check on the status of my application?

You can check the status of your application by logging in to your applicant portal via the Zurich careers website, and you'll be able to view the status of your current application.

I saw a job on the website a few weeks ago but I can't find it anymore – where has it gone? I'd like to submit an application.

If a job advertisement no longer appears on the website, it means the role is either at the interview stage of the process and we are no longer accepting anymore applications, or the role has been filled by a successful applicant and the job is now closed. You can set up a job alert for future roles to let you know when new opportunities become available. Simply click on the Create Alert button on the Zurich Careers page and select Subscribe to Jobs.

You can also join our join our Talent Community and stay connected on upcoming opportunities and events. Simply enter your e-mail and tell us a bit about yourself.

I applied a filter on the job search page, but no results are showing up. Why is that?

The system will share back roles that meet the category of the filter you have selected. If there is no role which meets the category you've selected (e.g., you have selected location ‘Perth’ and we have no roles currently available in Perth), then no results will show. We would suggest that you try to broaden your search to show more results.

I can't see any vacancies that I am interested in now. Can I send my resume somewhere to be considered for future roles coming up?

If you can't find the right role advertised now, it is likely that new roles will become available soon. Our advice is to set up a job alert on the Zurich Careers page so you can be notified when the right opportunity comes up that matches your skill set. Simply click on the Create Alert  button on the Zurich Careers page and select  Subscribe to Jobs.

You can also join our join our Talent Community and stay connected on upcoming opportunities and events. Simply enter your e-mail and tell us a bit about yourself.

To create a job alert

To create a job alert, you need to: 

1. Log in to your Zurich Careers page or create a new account. 

1. Then simply click on the Create Alerts button on the Zurich Careers page and select Subscribe to Jobs. 

Please note that your job alert will automatically expire after 90 days if you do not choose to extend your subscription. 

How can I remove job alerts that aren't suitable for me?

If you are interested in any of these listed jobs then you can simply apply online. To apply online you should access the link in the email. This will take you to a detailed job description on the career website:

1. Review the details of the job to make sure it's the right role for you.
2. If you wish to apply for the job then select Apply Now.
3. Review the Privacy Data Notice and click to accept.
4. If you're an existing applicant, you should enter your existing email and password. If not, you need to input a valid email and password in order to proceed. This will be your applicant log in details going forward.
5. Review your personal profile to ensure all information remains correct. If not, you can attach your current resume in order to pre-populate your personal profile.
6. Complete application questions specific to the job.
7. Review and click apply to the role.

I forgot my password. How do I get a new password to submit an application?

1. Proceed to the existing  applicant sign-in page.
2. Select Forgot your password?
3. Type your email address and select submit. 
4. An email will be sent your email address. Follow the contained link to reset your password.

Interviews

I'm coming in to meet a manager for an interview, what should I wear?

We always recommend that you wear corporate attire for any interviews with us. Your Talent Acquisition Consultant will make you aware of any different dress codes.

How many interviews can I expect?

The number of interviews to which you're invited to will depend on the role you're applying for. Your Talent Acquisition Consultant will advise you during the recruitment process.

What type of interview should I prepare for?

Your Talent Acquisition Consultant will advise you prior to your interview so you are prepared. However, to prepare yourself to be your best, we advise that you prepare for behavioural-based questions, technical questions aligned to the role as well as thinking about your achievements so far in your career, along with your motivations for the role and the values and purpose of Zurich.

If I'm running late or can't attend an interview, who do I notify and how?

Call or email your Talent Acquisition Consultant.

I was unsuccessful for an interview, how long until I can reapply for another role?

You can reapply immediately, although we recommend you consider the feedback you received from your initial interview before reapplying. Are you applying for the right level role, do you have the right technical skills, or is it the right role to bring out the best in your skill set.

Online Assessments

Do all roles have assessments as part of the recruitment process at Zurich?

No.

The assessment stopped halfway through the online assessment. What do I do now?

Alert your Talent Acquisition Consultant or the Saville Hotline on +61 2 9954 0840 or email info@savilleassessment.com.au for any assessment queries.

I have completed an online assessment. Can I have a copy of the results?

Please contact your Talent Acquisition Consultant if you would like to discuss the results of your online assessment.

Background Checks

Why have I received an email from a company called Xref?

Xref is our external reference checking service. We require you to complete reference checks before starting in your role with us. To start these checks, you'll need to follow the instructions on the email you receive from Xref. Please contact your Talent Acquisition Consultant if you have any queries.

Why have I received an email from a company called Fit2Work?

Fit2Work is our external background checking service. We require you to complete certain background checks before starting in your role with us. To start these checks you'll need to follow the instructions on the email you receive from Fit2Work. Please contact your Talent Acquisition Consultant if you have any queries.

I don't want my current manager to know I'm looking for a job. Can I provide someone else as a reference?

While we do prefer that the referee details supplied are at manager/supervisor level, a previous manager will be ok. If you're still not sure, please contact your Talent Acquisition Consultant.

Other FAQs

What are your offices like?

We aspire to create a dynamic workspace where you can thrive. Zurich Tower is our Australian headquarters, located in a newly built, state-of-the-art building in the heart of North Sydney. It is a purpose-built work environment tailored to the needs of our employees and customers. Zurich Tower has been awarded a 5 Star Green Star rating, which contributes to our sustainable operations. So yes, they are a great place to work!

Does Zurich support flexible working arrangements and wellbeing programs?

Work-life balance is important to us, it’s called FlexWork@Zurich. Our FlexWork@Zurich policy empowers you to work where, when, and how you choose while balancing this with business and team priorities. You are encouraged to explore arrangements that best support your performance and job satisfaction whilst balancing the changing demands of professional and personal life. Flexibility may include changes to location, work schedule or hours. Working remotely (such as from home), flexible hours, part-time hours and job-sharing arrangements are all ways we practice flexible working at Zurich.

Where should I send my contract?

Once you have verbally accepted your new role with Zurich, you will then need to accept your employment contract and complete all your personal details. You can do all of this online via your mobile!

As a new starter do I have an induction day?

Yes. It’s called ‘We are Zurich Induction Day’.

I've applied for a maximum-term contract position. Do I still receive employee benefits, sick leave and annual leave entitlements?

You'll be eligible for most of our permanent employee benefits on a maximum-term contract, as well as sick and annual leave. Please contact your Talent Acquisition Consultant to confirm.

Will you accept CVs from recruitment agencies?

We'll only accept a CV from a recruitment agency if the agency has been formally briefed by one of our Talent Acquisition Consultants for a specific role.

Do I need to be an Australian citizen or permanent resident to apply to a role with Zurich?

In most cases you must be an Australian or New Zealand citizen or an Australian permanent resident to apply for permanent Australia-based roles. Status will be verified as part of our background check process prior to appointment.

Do you offer sponsorship for overseas candidates?

We may offer sponsorship to overseas candidates depending on the role type, level, and eligibility criteria. Please speak to your Talent Acquisition Consultant for more information.

There's no salary information on the job advertisement I'm interested in. How do I find out what the salary is?

The salary is based on the level of responsibility of the role and will be discussed with the successful applicant. If you successfully progress through the initial CV review, you'll then have the chance to discuss salary expectations with your Talent Acquisition Consultant.

Can a friend who works at Zurich refer me to a role?

Absolutely! By referring a friend, not only are they helping us to attract the very best talent, but they are supporting the values of their organisation. They may even be entitled to an employee referral payment!

You should also sign up to our job alerts if there are no suitable roles available at the time. This way you will get real time job alerts.

Will my details/application(s) be kept on file?

We will keep your supplied personal information and application history on our recruitment system whether your application has been successful or not. If you would like your candidate profile / information to be removed, please contact the Talent Acquisition team.